5/6/2023 0 Comments Comcast norton antivirus![]() ![]() On both systems we re-enabled Windows firewall and installed MS Security Essentials as a replacement for the Norton software, and have had zero issues since. In the end, the only thing that solved it for me was to uninstall Norton. At the beginning of this year, we made xFi Advanced Security available to our 20 million customers with xFi Gateways for free. I ran LiveUpdate to see if there was a newer version of the software, but being an OEM version I'm not sure if you can even get software updates with LU. There aren't a lot of configuration options in Norton, but I tried adding the View Client to firewall execptions, using the temporary intrusion detection disable feature, turning off identity protection, and just about anything else I had the option to disable. The only way to recover is to go into task manager and kill the wswc.exe process and then launch View and try again. When the user gets tired of waiting and tries to launch View again, nothing happens since the process is still running. To make matters even worse, when the dialog boxes disappear the View Client process (wswc.exe) continues to run. On very rare occasions it would actually work and you'd get a dekstop. For example, at the time of this writing, Comcast makes Norton's antivirus software package (including the updates) freely available to its customers. ![]() Occasionally, after an extended wait, the second dialog box would show up, but even then after entering their network credentials the dialog box would disappear and rarely get to thepoint of showing the pool selection screen. We use two-factor auth (Verisign VIP) and when a user would launch the View client they would see the username and passcode prompt, but as soon as they would enter the VIP passcode and click OK, most times the dialog box would disappear and they would never get the second username/password dialog. I now have two users, both on Comcast and both who were running the Comcast-supplied version of Norton Security Suite, who were experiencing intermittent login issues, or who couldn't log in at all. Absolutely I would recommend ESL and I would use them again and again.Anyone else running into problems with the View client (5.1.0) and Norton Internet Security Suite? We're deploying View and have users testing connectivity from home. The issue was resolved in a timely basis and I was able to resume my work quickly. "ESL arrived quickly and on time and did a very in-depth but quick troubleshooting.Whether it was developing and ordering a new computer, repairing existing office computers, or solving a difficult software issue." "I've known ESL for more than 10 years and have always found them to be courteous, hard-working and eager to get the job done right the first time.COMCAST has now decided to increase their. I have been very happy with their services for computers repairs software and network setup at very reasonable prices." For several years, COMCAST customers have been provided Norton Anti-Virus, without extra cost to the customer. For example, Comcast provides its customers with Norton security products, all accessible through Comcast's Security Web page. "I've used ESL services for about 10 years now.The work is first class, reasonable in cost and completed on time." "ESL is the most knowledgeable, pleasant Company I have encountered that has worked on my PC."ESL has been our trouble shooter for many years and when our computer is causing us trouble, we just call ESL who not only will answer a question or two via email but comes to our home in record time and gets our computer back to really good condition.".Their work has been successfully performed on both our desktop and laptop computers." "I've been an extremely pleased customer of the services of Electronic Systems Lab over a period of several years.Our medical practice has benefited from our association with ESL for over twelve years and we have never been disappointed. "If you need reliable, affordable, and most importantly expert computer technology service, look no further than ESL. ![]() It was certainly one of the best decisions I ever made to help us with our computers systems". "After 41 years in business I was so happy to have found ESL more than 10 years ago. ![]()
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